DENISE DOLAN - Life Changing Skills that Create Extraordinary Relationships
Hands-on Programs and Trainings are for Individuals, Families, Groups and Organizations
 
Denise Dolan and her team are certified conflict resolution facilitators and trainers with decades of collective experience working with professionals, groups, students, not-for-profits, corporate organizations, public schools systems, and higher educational institutions.Trust deepens as a result of working through conflict, while avoidance creates distance, heightens tension and distrust in personal and organizational relationships.
 
Conflict avoidance can erode and destroy the integrity of relationships just as much as bullying can with a significant other, family members, friends, schoolmates, co-workers, colleagues, groups and organizations.
 
Denise and her team are certified conflict resolution facilitators and trainers with decades of collective experience working with professionals, groups, students, not-for-profits, corporate organizations, public schools systems, and higher educational institutions.
 
 
 
Discover and Understand:
 
• What is conflict?
 
• Are there benefits to conflict?
 
• How does communication factor into conflict and bullying?
 
• What is the difference between conflict and bullying?
 
• The simplicity of a conflict cycle
 
• Beliefs and attitudes about conflict
 
• What to do when conflict or bullying occurs
 
• Escalation and de-escalation of conflict patterns
 
• Levels of conflict
• Discomforts
• Incidents
• Misunderstandings
• Tension
• Crisis
 
• Conflict handling styles
 
• Conflict resolution process